Returning & Replacement
*When you receive the package, please save the packaging and order information notes for after-sale assistance.
Our long-term goal and top priority is your satisfaction. We urge you to open and inspect your package after it has been delivered to ensure that the products within satisfy your needs.
Please take the time to carefully read our return policy if you are not completely pleased with the quality of your beddinginner.store purchase. You should contact our customer support team before returning or exchanging an item and they will have some helpful advice. You can send an email to [email protected], we will provide you with further instructions.
1. 15 Days Return Policy
– Within 15 days of the delivery date, a purchase may be returned. As soon as it is confirmed that the shipment has been returned, a refund will be given.
– Return shipping costs are FREE.
– Items must be brand-new, undamaged, and complete with all original labels on the packing.
– Refunds only include the product price and do not include the shipping costs you paid.
– For all the necessary information, first get in touch with our customer care.
Please consult customer service for the information we need before returning the package and shipping the package to the designated address provided by the after-sales staff. Customers must pay shipping fees for returning the package. To help us, customers should provide all relevant tracking information.
2. The following information is required for all refunds:
- Registered email address.
- Item Code.
- Package list.
3. Full Refunds
If an item is discovered to be defective or damaged as a result of our error, we give a full refund.
All returned goods must be unused, brand-new, and complete with all tags and packaging.
4. Return and Exchange Process
To request a return, please contact our customer support team at [email protected].
Provide your order number and a detailed explanation of the reason for your return request.
Once we receive your request, we will review it and notify you of approval or rejection of your return.
If your return is approved, we will provide you with instructions on how to return the product.
5. How long will it take until the refund shows up in your bank account?
All refund requests will be handled in a typical 24-hour period.
We’ll refund using the same method of payment.
If you use PayPal to make your payment, you will get your money back in a week; if you use a credit card, it will take a month.
6. Late or Missing Refunds
Your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days of receiving your approval.
Missing or delayed refunds: If you haven’t received a return yet, check your bank account once more first. Contact your credit card company next, as it can take some time for the refund to show up on your account.
7. Contact
If you have any questions, complaints, or claims regarding our privacy practices, kindly get in touch with us using the information provided below:
Email: [email protected]
Phone number: +1 325-244-1872
Address business: 9000 Emmett F Lowry Expressway, Texas City, TX 77591, USA
Working hours: 8 am – 5 pm (from Monday to Friday, off Saturday and Sunday).